Customer Service Form

TYE Manufacturing Company Limited
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We would appreciate your filling out this form so that we can monitor
the level of customer service being offered to you, our valued customer.

Your Company:
Your Name:
Your E-mail Address:
Do you have problems in getting thru to TYE by phone?	No Yes
Are you satisfied on how our Receptionist/Operator answers the telephone?	Yes No
Do you have problems getting connected to the person you want to speak to?	No Yes
Do you have to wait long to get information from our sales person?	No Yes
Are our sales people keeping you advised on what will be coming off the line, what is in stock and is getting low?	Yes No
Are our sales people polite, courteous & helpful?	Yes No
Are you satisfied with your credit terms?	Yes No
Are you satisfied with our service in meeting your special requirements?	Yes No
What do you think of our delivery service?
Is TYE your preferred, secondary or least preferred supplier?
What do you think of the quality of our product?
What recommendations can you make to TYE to improve their service to your company and to remain or to become your preferred supplier?
How do you find TYE responds to your problems and complaints?
Please feel free to add any other comments you may wish to include

[ Welcome to TYE Manufacturing ] [ Thank you! ]
[ Corporate Profile ] [ Sales and Customer Service ] [ Our Projects ] [ Employee Initiatives ] [ Our Products ] [ What's New ] [ Search ] [ Panelboard Quotation ] [ Customer Service Form ] [ Feedback Form ]

visitors

Factory and Office located at:
I.D.C. Industrial Estate
Frederick Settlement, Caroni
Trinidad, West Indies
Tel: (868) 662-1781/2/3
Fax: (868) 645-6777
E-mail: sales@tyett.com

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Page last updated November 14, 2005